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Terms of Service & Usage Policy

Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
"Guest", “You” and “Your” refers to you, the person accessing this website and accepting the MCMagic's terms and conditions. "MCMagic", “Ourselves”, “We” and "Us", refers to MCMagic or MCMagic.us. “Party”, “Parties”, or “Us”, refers to both the Guest and ourselves, or either the Guest or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Guest in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Guest's needs in respect of provision of MCMagic's stated services/products, in accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized Cast Member volunteers within MCMagic on a need to know basis only use any information collected from individual Guests. We constantly review our systems and data to ensure the best possible service to our Guests. the US Government has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We take Data Protection seriously and as such, any information concerning the Guest and their respective Guest Records will NEVER be passed to third parties. Guest records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by MCMagic will only be in connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, MCMagic: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or MCMagic's literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised MCMagic of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply to the extent permitted by law. None of your statutory rights as a consumer are affected.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone, "text message‟ and/or fax, or any other means will be accepted subject to confirmation in writing.

Termination of Agreements

Both the Guest and ourselves have the right to terminate the use of any Services for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.

Availability

Unless otherwise stated, the services featured on this website are available Worldwide. You are solely responsible for evaluating any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of MCMagic. MCMagic does not guarantee that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify MCMagic, its Cast Member volunteers and/or affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyze trends, administer the site, verify accounts, and gather broad demographic information for internal aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times, URL requested, and referral URL. This information is not shared with third parties and is used only within MCMagic on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites MCMagic's website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Links to this website

You may not create a link on any page of this website without our prior written or verbal (read: verifiable) consent. If you do create a link on a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. MCMagic will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to MCMagic's services and the full content of this website.
MCMagic's logo is a trademark of MCMagic in the United States. The brand names and specific services of MCMagic featured on this web site are property of MCMagic.

Communication

We have several different contact options for different queries. These, & other contact information, can be found on http://MCMagic.us/help/contact

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

United States law governs these terms and conditions. By accessing this website [and using our services] you consent to these terms and conditions and to the exclusive jurisdiction of the US courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of MCMagic to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of MCMagic.

Notification of Changes

MCMagic reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site Guest's Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Guest and MCMagic. Your accessing of this website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© MCMagic.us 2022 All Rights Reserved

Privacy Policy & Data Sharing

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

All data collected by our services are shared internally between our sites and services to provide all guests a synced quality experience. Data is never shared with third parties outside our organization.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service hosted by WordPress-Express reCAPTCHA / LOGINIZER / Amisket-Antispam software hosted off site. These sites are internal and only handled traffic through our domain to ensure data security and privacy.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a TLS SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We are legally allowed and in some cases required to share user information with authorities when necessary.

Legal rights and personal information

By providing with the information you are consenting by law that we have access to said information. Should we need to provide information to our legal department or to authorities, users will be notified if possible by staff, or will receive contact from the respective legal counsel or authorities. This policy is subject to international internet safety regulations are will be enacted in the following circumstances:

  1. User is committing piracy of network resources
  2. User is forcing access to private resources
  3. User is committing Distributed Denial of Services attacks against our services (DDoS)
  4. Other illegal activities in question.

Changes to this privacy policy

MCMagic has the discretion to update this privacy policy at any time. When we do revise these terms and services, the date at the bottom of this page will be updated. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and
terms of service.
If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: [email protected]

© MCMagic.us 2022 All Rights Reserved

Transaction Refund Policy

A purchase is allowed a full refund within a week (7 days) of purchase on “Ranks” (Only Permanent Ranks – Refund subject to server manager staff discretion)
To be issued a refund for temporary subscriptions; a refund must be requested within 24 hours of purchase. Refunds for merchandise items such as T-shirts, etc.., are acceptable if the product is damaged, dysfunctional, or not to your satisfaction. For merchandise products, we offer a full refund, replacement (except shipping tax). Refunds on merchandise processed through third-party services are subject to their applicable fees and policies. We reserve the right to withhold refunds and restrict access to our services via banishment if the proper process for requesting a refund is not adhered to. We withhold the right to deny customers a refund on a product if:

  1. The Terms of Service or Transaction Refund Policy is Breached
  2. The provided services are abused.
  3. The park rules given on the site or server or any other MCMagic provided service is broken.
  4. A refund is requested past grace period for return of purchase in full.
  5. Your client is restricted access to our services by banishment or other punishment.
  6. Fraudulent credit/wire refund activity or unacceptable transaction methods are used.
  7. The payment transaction is issued a charge-back or credit freeze.

The term “charge-back” refers to the reversal of a credit card payment that comes directly from the bank at the request of the consumer. Charge-backs are a legal protection method against dishonest merchants but are subject to the terms of the merchant’s policies. Issuing a charge-back on any products offered for sale by our organization will result in a denial of credit and denial of return funds. All charge-backs will be disputed directly to the banking institution in question. Charge-backs will result in the termination of any held services with our organization.

Process of requesting a refund

To receive a return of funds on a product it must be eligible for a refund as stated under the “Transaction Refund Policy”. Purchased products that are not eligible will not be issued a refund without exception. If a purchase transaction meets the eligibility criteria for a refund, an email must be sent to [email protected], Please follow the guidelines below to complete a refund request from MCMagic.

The email must be formatted as follows and contain the following elements:

  1. Email must be sent from a valid email address capable of receiving incoming mail. Emails are sent via our own custom IMAP/POP3 servers. Our replies may be sent to some spam inbox if the address is not recognized by your mail client or mail app service provider.
  2. The subject line of the email must state: “Requesting Refund”.
  3. The email body must specify the Minecraft- Player name that the product was purchased under. If in the case of requesting a refund on merchandise, please instead specify the full legal name of the cardholder for the purchase. (This will be your name if it is your card).
  4. Specify the transaction ID of the purchase. (Retrieve this from your payment gateway). If you are buying merchandise and do you have a transaction ID, please use your ORDER ID of the product, please note that when buying multiple products in one purchase, each product will print its own unique order ID. For full purchase refund you must specify all included order IDs.
  5. Specify the date of the purchase. (Can be found with transaction ID or order ID). This date is the date of initial purchase, NOT the date of payment processing or product shipping.
  6. Provide a brief explanation of the reason for requesting a refund. (Product doesn’t work, Product arrived broken, non-consensual payment)

Upon submitting a request, you will receive a response within 2-5 business days. Our team will review the request and will issue a refund or exchange based on circumstances. If you are not permitted a refund it is because MCMagic failed to verify a valid reason to issue a refund. To appeal a decision or ask further questions please reply to the email thread under your request. MCMagic does not accept charge-backs or pausing of a transaction in place of refunds. Upon issuing a charge-back or freezing a transaction all purchased goods will be revoked and the user will be banished from using our services.

© MCMagic.us 2022 All Rights Reserved

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